Cigar Chief

Whether it’s your first purchase, or you’re a Cigar Chief veteran, our goal is to see you leave a satisfied customer who is happy to refer us to a friend.  Take a look at what our customers have said about us:

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Testimonials

May 13th/15 I was on my way back from Kingston to Toronto and thought what the hell lets go look! I have been too many Cigar shops from Toronto to USA to even Cuba But NEVER, NEVER have I Felt more welcome and comfortable walking in to such a store where every Minute was  like shopping with a buddy at your side, and the service and expertise given to me was beyond words. You Guys made my day.

PS. I will be back to purchase in person, and to enjoy a cigar in your lounge. It’s worth the 2 hr. drive.

– Roy (email)

Wow — Ordered my cigars  yesterday & got them today.  Great stuff Cigar Chief!!  Cigars look great — lots of packaging to protect the product.  Been by your store on trips out to Prince Edward County — this was my 1st time having cigars delivered.  Will certainly do it again in the future.

– Aaron (email)

Ordered a few times and had nothing but a great experience!

– Josh

The good people over at Cigar Chief have gone above and beyond with helping me get my first order. They are now my go-to for all cigars!!!! customer service: 15/10!!! product selection: 10/10!!!!  Will be getting my business for many years to come

-Christopher

Got first package today. Fantastic packaging and and amazing customer service! Came with Water Pillow Humidifier to ensure quality! Quick, seamless, shipping with very fluid and responsive communication. Absolutely great prices and overall customer service!!! Will definitely order from Cigar Chief again and have already recommended them to all of my colleagues already. Cigar Chief is definitely my new source and cannot wait for the next order!!! Thank you and I am definitely looking forward to ordering again!!!

– Bryan

Stopped in bought a few cigars. Was able to smoke one and have a great conversation with the owner. Great cigars, great prices and very friendly staff. Number one place in Canada!

– Jon

I received my first order today..Packed lovely and the cigars are perfect! Will be ordering again thanks!

-Travis

I’ve ordered a couple times now. Package comes in good time and is very professionally packed!!! I am getting ready for my next order!!! Love this place!!

– Paul

Would recommend cigarchief to anyone.

-Rob

I had 1 shipment from them and everything was perfect and fast… Well done

– Bombray

Excellent shop,The very Best!

-Kenneth

Grate service, prices and extremely fast shipping! I have ordered from cigar chief many times and will continue to do so, they have a grate selection of cigars and related products like cutters and lighters, all my orders typically arrive in about 48 hours from them being shipped and even from the time I order on occasion. I have called to ask for help several times and always get grate service.

– Nick

Recieved my second order from cigar chief. Both have been great experiences! cigars arrived promptly, well packaged and in great condition. This is my new favorite online retailer, cigar chief truly loves and respects cigars!

– Lee

Got my 1st package from Cigar Chief today. Everything packed great, came with a Water Pillow Portable Humidifier as well! Very happy with their service and quick to respond to questions I sent them. Thanks again! Will order again from you guys in the future and referring whoever is in the market for great cigars at a great price!

-Nadir

My order just arrived, fast service and they look and smell great!!

-James

Just Got My Order in today from Cigar Chief,the Cigars are in perfect condition.A big thank you to all the staff at Cigar Chief.This Summer I’m getting a 2000 cigar cabinet now i know from were ill be getting my cigars from…

– Johnnie

Just got my 3rd order today, this time in person. Nice store, great customer service and lots of tasty cigars. It won’t be long before I’m back for a 4th time. Thanks.

-Al

Paid a visit on Dec 30th. Christa was extremely helpful and very accommodating. May pay another visit this Sunday if things work out. If you’re a cigar lover you’ll need to pay them a visit. Website doesn’t do them justice. Great shop and fantastic people to deal with.

– Niki

Super fast order processing
Great quality Cuban cigars
Excellent experience
I will defiantly buy again and again from this store

– Stephane

I’m going to attach some pictures of the box of Montecristos that were delivered. They arrived with all the proper seals including the holographic seals from Cuba and Havana House which is the exclusive importer into Canada. The cigars smoke awesome!

I’m totally happy with my purchase and will absolutely be ordering from Cigar Chief again.

– Jackson

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